Facade/entrance in Resorts World Genting - Crockfords

Resorts World Genting - Crockfords

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Hotel Highlights

Welcome to Resorts World Genting - Crockfords, a luxurious five-star delight nestled in the stunning Genting Highlands of Malaysia. With a price starting from just $287, this hotel promises to be the ultimate retreat for those looking to escape the mundane and dive into a world of elegance. Located a blissful 10.8mi from Bentong Town's bustling city center, it offers a serene environment where you can recharge amidst breathtaking views.

Landmark view in Resorts World Genting - Crockfords
Facade/entrance in Resorts World Genting - Crockfords

Rooms

Superior Room in Resorts World Genting - Crockfords

Show 10 photos

1 King Size Bed

/

540 sqft

Superior, King Size

Private Bathroom

View

Minibar

Flat-screen TV

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides a mini-bar, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

2025 Crockfords Luxe Getaway Room Package - Superior Room in Resorts World Genting - Crockfords

Show 5 photos

1 King Size Bed

/

540 sqft

Luxe Superior

Private Bathroom

View

Minibar

Flat-screen TV

This double room has a bathrobe, satellite TV and mini-bar. Entitlement for 2 People: One-night stay in Crockfords. Breakfast for two people at Crockfords Café. Complimentary Parking for one car. Cocktail for two people at Crockfords Club during stay. Crockfords Club Dinner by Fuhu Pop Up for two people.

Junior Suite in Resorts World Genting - Crockfords

Show 5 photos

1 King Size Bed

/

665 sqft

Junior Suite

Private Bathroom

Bathtub

View

Minibar

Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite features a mini-bar, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels.

Discover More

Step inside and discover an array of fabulous amenities designed to pamper you throughout your stay. Indulge your taste buds at the on-site restaurant, sip a cocktail at the bar, or enjoy a great meal via room service, all while basking in the delightful atmosphere. Stay connected with complimentary WiFi or unwind with free toiletries in your air-conditioned room that makes lounging an absolute pleasure. With a 24-hour front desk, on-site parking, and easy elevator access, every aspect of your comfort is well taken care of.

Lobby or reception in Resorts World Genting - Crockfords
Lobby or reception in Resorts World Genting - Crockfords

Experience the Best

With over 659 reviews praising the unmatched service and serene environment, Resorts World Genting - Crockfords is not just a hotel; it's an experience you won't forget. Whether you're looking to explore the local attractions or simply relax in style, this stunning retreat is the perfect home base for your Malaysian adventure. Come and see for yourself what makes this place so special!

Bed in Resorts World Genting - Crockfords
Photo of the whole room, Bed in Resorts World Genting - Crockfords

Plan Your Stay

As you settle into your exquisite surroundings, be prepared for some serious 'me-time' in the various room types that the Resorts World Genting - Crockfords offers. Whether you're seeking the spacious comfort of a Luxe Suite or the cozy charm of a Superior room, each accommodation option has been thoughtfully designed for ultimate relaxation. With sizes ranging from a generous 539 to an impressive 1,077 square feet, you’ll find plenty of space to unwind, play, or plan your next adventure. Do you have a larger crew? The Junior Suite accommodates up to five adults, ensuring that all your travel companions can join in on the fun!

Food and drinks in Resorts World Genting - Crockfords
Food and drinks in Resorts World Genting - Crockfords

Amenities

Restaurant

Private Parking

Free wifi

Room service

Air conditioning

Bar

Parking On Site

24-hour front desk

Restaurant/places to eat in Resorts World Genting - Crockfords
Bathroom in Resorts World Genting - Crockfords

Restaurants

Crockfords Club Dining

Genting Palace by Crockfords

Crockfords Executive Lounge, Level 3

Food and drinks in Resorts World Genting - Crockfords
Restaurant/places to eat in Resorts World Genting - Crockfords
Logo/Certificate/Sign in Resorts World Genting - Crockfords
There is no way to call the customer service as no one answers the call. So if there's any emergency, kindly dont expect to get help. The concierge, Jahid was a great help, he assisted with everything from head to toe, and even arranged for welcome drinks, door gifts, and provided great hospitality during the trip. We asked directions as to how to get to Theme Park, and some areas in Sky Avenue and he showed us the directions. The check-in receptionist, Joel was friendly and informative. He provided us with 2 key access cards (although we would like to have more) and side by side rooms were arranged, nearby the lift. Which is a great convenience. Crockfords Level 3- Guest Service Centre - Catherin - Was a great help and assisted us with membership cards, though we feel that the counter is under-staffed. ** We wanted to cash in around 100k+ by way of instant transfer, however when we asked guest services or cashier counter, no one was able to assist us and they mentioned there was no way we could cash in so much cash, therefore we were not able to gamble much at the casinos. Buggy Service was great and attentive. Good job to them driving the buggy from Crockfords to SkyAvenue, they did a great and efficient service. Disgusting Experience @ Cafe. The cafe in Crockfords, some staffs had really rude attitude and one of them mentioned, this is not my problem when they threw away the food while we specifically requested for TAKEAWAY. The staff even mentioned that it was not her responsibility and therefore don't ask her anything after she informed us that the food that we requested for takeaway was disposed. We haven't even eaten that plate of food. And the staff just disappeared thereafter, not even willing to rectify the situation. It was the most disappointing experience ever! Never visit their cafe, it doesn't hold up to the name, service, reputation and not even worth to go to.

Darren

My husband and I stayed in the superior and we booked the package which includes dinner & breakfast. The service was exceptional, from the moment we checked in, all the way to our departure. We loved the little touches of hospitality such as the pillow spray, chocolates and macarons provided with turn down service. The valet service even left some bottles of water in the car when it was brought back for our departure. The room was gorgeous, the bed was super comfy and the shower was wonderfully hot. Service at dinner and breakfast was outstanding - the staff were extremely attentive and responsive.

Patricia

We like the lobby ambiance especially with the huge bears. Room was comfortable, clean and have everything we need. The view from our room was lovely. Very thoughtful of the hotel to give us 2 cute little bears plus the tasty macaroons. Service provided by the staffs was excellent. The morning breakfast was great especially the nasi lemak with lobsters rendang. It was so delicious. Sky Avenue just a short walk. We did some shopping. We truly had a good time. Will definitely stay here again. We highly recommend this hotel to everyone.

Sew

Honestly, don't go to any hotel after Crockfords! you will feel any hotel is bad after this luxury Place! We really like the place, the staff, Mr. Jega thanks for your cooperation and polite help with fast respond for any requirements. if you plan to visit Malaysia... my advice is to book in Crockfords in Genting and spend you vacation here.... I can't write more but it's worth every penny spent for stay in it.

Ali

I personally think there was not enough staff handling breakfast order taking post 9am on Sunday and quite a few of my family’s orders were missed. However 3 staff came over one after another to apologize for the mishandling and we were compensated with free breakfast for 5 adults (my room booking was without breakfast)

Hui

There is no way to call the customer service as no one answers the call. So if there's any emergency, kindly dont expect to get help. The concierge, Jahid was a great help, he assisted with everything from head to toe, and even arranged for welcome drinks, door gifts, and provided great hospitality during the trip. We asked directions as to how to get to Theme Park, and some areas in Sky Avenue and he showed us the directions. The check-in receptionist, Joel was friendly and informative. He provided us with 2 key access cards (although we would like to have more) and side by side rooms were arranged, nearby the lift. Which is a great convenience. Crockfords Level 3- Guest Service Centre - Catherin - Was a great help and assisted us with membership cards, though we feel that the counter is under-staffed. ** We wanted to cash in around 100k+ by way of instant transfer, however when we asked guest services or cashier counter, no one was able to assist us and they mentioned there was no way we could cash in so much cash, therefore we were not able to gamble much at the casinos. Buggy Service was great and attentive. Good job to them driving the buggy from Crockfords to SkyAvenue, they did a great and efficient service. Disgusting Experience @ Cafe. The cafe in Crockfords, some staffs had really rude attitude and one of them mentioned, this is not my problem when they threw away the food while we specifically requested for TAKEAWAY. The staff even mentioned that it was not her responsibility and therefore don't ask her anything after she informed us that the food that we requested for takeaway was disposed. We haven't even eaten that plate of food. And the staff just disappeared thereafter, not even willing to rectify the situation. It was the most disappointing experience ever! Never visit their cafe, it doesn't hold up to the name, service, reputation and not even worth to go to.

Darren

My husband and I stayed in the superior and we booked the package which includes dinner & breakfast. The service was exceptional, from the moment we checked in, all the way to our departure. We loved the little touches of hospitality such as the pillow spray, chocolates and macarons provided with turn down service. The valet service even left some bottles of water in the car when it was brought back for our departure. The room was gorgeous, the bed was super comfy and the shower was wonderfully hot. Service at dinner and breakfast was outstanding - the staff were extremely attentive and responsive.

Patricia

We like the lobby ambiance especially with the huge bears. Room was comfortable, clean and have everything we need. The view from our room was lovely. Very thoughtful of the hotel to give us 2 cute little bears plus the tasty macaroons. Service provided by the staffs was excellent. The morning breakfast was great especially the nasi lemak with lobsters rendang. It was so delicious. Sky Avenue just a short walk. We did some shopping. We truly had a good time. Will definitely stay here again. We highly recommend this hotel to everyone.

Sew

Honestly, don't go to any hotel after Crockfords! you will feel any hotel is bad after this luxury Place! We really like the place, the staff, Mr. Jega thanks for your cooperation and polite help with fast respond for any requirements. if you plan to visit Malaysia... my advice is to book in Crockfords in Genting and spend you vacation here.... I can't write more but it's worth every penny spent for stay in it.

Ali

I personally think there was not enough staff handling breakfast order taking post 9am on Sunday and quite a few of my family’s orders were missed. However 3 staff came over one after another to apologize for the mishandling and we were compensated with free breakfast for 5 adults (my room booking was without breakfast)

Hui

There is no way to call the customer service as no one answers the call. So if there's any emergency, kindly dont expect to get help. The concierge, Jahid was a great help, he assisted with everything from head to toe, and even arranged for welcome drinks, door gifts, and provided great hospitality during the trip. We asked directions as to how to get to Theme Park, and some areas in Sky Avenue and he showed us the directions. The check-in receptionist, Joel was friendly and informative. He provided us with 2 key access cards (although we would like to have more) and side by side rooms were arranged, nearby the lift. Which is a great convenience. Crockfords Level 3- Guest Service Centre - Catherin - Was a great help and assisted us with membership cards, though we feel that the counter is under-staffed. ** We wanted to cash in around 100k+ by way of instant transfer, however when we asked guest services or cashier counter, no one was able to assist us and they mentioned there was no way we could cash in so much cash, therefore we were not able to gamble much at the casinos. Buggy Service was great and attentive. Good job to them driving the buggy from Crockfords to SkyAvenue, they did a great and efficient service. Disgusting Experience @ Cafe. The cafe in Crockfords, some staffs had really rude attitude and one of them mentioned, this is not my problem when they threw away the food while we specifically requested for TAKEAWAY. The staff even mentioned that it was not her responsibility and therefore don't ask her anything after she informed us that the food that we requested for takeaway was disposed. We haven't even eaten that plate of food. And the staff just disappeared thereafter, not even willing to rectify the situation. It was the most disappointing experience ever! Never visit their cafe, it doesn't hold up to the name, service, reputation and not even worth to go to.

Darren

My husband and I stayed in the superior and we booked the package which includes dinner & breakfast. The service was exceptional, from the moment we checked in, all the way to our departure. We loved the little touches of hospitality such as the pillow spray, chocolates and macarons provided with turn down service. The valet service even left some bottles of water in the car when it was brought back for our departure. The room was gorgeous, the bed was super comfy and the shower was wonderfully hot. Service at dinner and breakfast was outstanding - the staff were extremely attentive and responsive.

Patricia

We like the lobby ambiance especially with the huge bears. Room was comfortable, clean and have everything we need. The view from our room was lovely. Very thoughtful of the hotel to give us 2 cute little bears plus the tasty macaroons. Service provided by the staffs was excellent. The morning breakfast was great especially the nasi lemak with lobsters rendang. It was so delicious. Sky Avenue just a short walk. We did some shopping. We truly had a good time. Will definitely stay here again. We highly recommend this hotel to everyone.

Sew

Honestly, don't go to any hotel after Crockfords! you will feel any hotel is bad after this luxury Place! We really like the place, the staff, Mr. Jega thanks for your cooperation and polite help with fast respond for any requirements. if you plan to visit Malaysia... my advice is to book in Crockfords in Genting and spend you vacation here.... I can't write more but it's worth every penny spent for stay in it.

Ali

I personally think there was not enough staff handling breakfast order taking post 9am on Sunday and quite a few of my family’s orders were missed. However 3 staff came over one after another to apologize for the mishandling and we were compensated with free breakfast for 5 adults (my room booking was without breakfast)

Hui

Location

Genting Highlands Resort, Genting Highlands, Genting Highlands, 69000, Malaysia

Reservations:

+1 (888) 385-8465

or
Resorts World Genting - Crockfords

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